Refund Policy

Our Return and Refund Policy was last updated 12 October 2023

Thank you for shopping at shirazperfumes.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Shiraz Perfumes

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to shirazperfumes.com, accessible from https://shirazperfumes.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for canceling an Order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email:

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

Perfume return policies for non-returnable items are common due to hygiene and safety concerns. These policies typically state that once a perfume has been opened or used, it cannot be returned, exchanged, or refunded. It's essential to inspect the product upon receipt, as any unopened and unused items may be eligible for returns within a specified time frame, usually with conditions like intact packaging and proof of purchase. Always review the retailer's specific policy for details.

Goods will only be accepted if damged in shipping or any manufacturing defect

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

Manju Tandon Hospital Dhal, Thakurganj, Daulatganj, Lucknow, Uttar Pradesh 226003, India

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-9580082771